• About Us
• Facilities
• Disclaimer
• Opening Hours
• Cancellations
• Damages
• Access to our service

About Us

United Health has been providing a wide range of independent and supported facilities for over 15 years. During this period the organisation has gained experience which has enabled us to develop styles of facilities and support that meet the modern philosophies of choice, independence and support.  The vision, of United Health, is to be recognised as one of the best providers of quality facilities and services, being aware of and changing to new ideas and methods; to develop our resources in order to meet the increasing demands and expectations of a growing discerning, population. We constantly aim to operate all our facilities with an appropriate range of staff skills in the organisation. To lead in the design and development of facilities to ensure that high quality and well equipped environments are provided for everyone who accesses our facilities and services. The organisation has been awarded the ISO 9001 accreditation.

Facilities

Here at the H2O pool there are two changing rooms with lockers and a changing room with overhead hoist. Two other changing rooms are connected by an overhead hoist movement system, taking users to showers, changing beds and directly into the pool. The larger changing rooms are equipped with three height adjustable changing beds shower seats and two mobile shower chairs. The facilities also include two fully accessible toilets and a lounge where users can relax after their session and have a drink in comfort. Re-hydration is essential following a hydrotherapy session.

Disclaimer

Any third party slings that are used at the pool should have a LOLER history and should be shown to the Staff member on duty prior to use. If a carer/individual requires further information regarding LOLER requirements they should discuss this with a member of Staff prior to their session.

The history of the sling should include; Date, Name and Signature, Legible label? Loops/clips damaged or frayed? Fabric worn or wearing? Condition of stitching? Signs of shrinkage? Is the sling size appropriate to persons shape? Sling and hoist are compatible?           

Any personal slings not covered under LOLER regulations are to be used at the carers/individuals own risk and must check the points mentioned above. The slings have to be compatible with the hoists at the pool.

All H2O Hydrotherapy pool equipment is maintained under LOLER regulations and the Staff at the pool reserve the right to refuse the use of any equipment that is legally non-compliant or unsuitable for use.

Please contact us to check for availability.

Cost

An hour hire of the pool (which includes changing times) costs;                 £40.
A ½ an hour session* in the pool (which includes changing times) costs;     £20.

*Note: the ½ an hour session in the pool is dependent on an individual assessment.

A Chartered Physiotherapist will be available to advise you of exercises to undertake within the pool if requested at no further charge.

Prior to using the pool, each customer is asked to complete a Contacts and Screening form

Cancellation

It is United Health company policy that at least 48 hours notification is given to United Health Ltd, should a group wish to make a cancellation, failing such notice from a user group, the session will be charged.

Should consecutive sessions be cancelled each one will be charged in order to reserve the overall booking of the time slot. If the user does not agree to this booking will be deemed cancelled in its entirety and offered to the next group or person on the waiting list.

The provider reserves the right to cancel without notice in the unlikely event of plant failure/emergency closure of the pool.

Damages

Any damage to the equipment or interior of the pool or its surroundings will be the responsibility of the user group at that point and will be charged to that group. Any abuse of the pool will result in cessation of bookings until a satisfactory outcome is reached. Any contamination of the water which includes faecal incontinence which results in necessary remedial action will be charged to the group.

Accessing Our Service

We are accessed by Social Services, Schools, Registered Care Facilities, local groups and individuals who all use the pool on a regular basis. The user age currently ranges from 3 to 80 years, people currently travel from all over Sheffield and the surrounding counties to visit our facilities.